Notes & Observations
Staff notes from shift reports
Hourly Distribution
Total interactions by hour slot
People Breakdown
Who is using the space
Agency Visits
Visit sources breakdown
Incidents Overview
Incident types breakdown
Year-over-Year
Monthly totals across years
Monthly Totals
Interactions per month
Weekday Breakdown
Average interactions per day of week
Top 5 Days
Highest volume days in selected period
| # | Date | Total | Top Categories | Notes |
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Operations & Maintenance Report
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Welcome — tell us your name
We use your name on audit trails and sign-offs. This is a one-time step.
Edit entry
Connecteam snapshot
What Connecteam reported the last time we synced. Drifted fields highlighted.
What's new on the dashboard
A short tour of the changes that affect how you work day-to-day. Read once, then dismiss — it won't pop up again until we ship something new.
Three roles, simple
- RadiCare Admin — runs the dashboard. Sees and does everything: data, sync, users, audit log.
- RadiCare User — frontline staff. Views the dashboard, fixes daily entries with a reason. Cannot manage other users.
- Client User — a partner organisation (e.g. CPL). Read-only, scoped to their own data.
Fix bad data in Raw Data
Connecteam data sometimes lands wrong. You can correct any daily entry directly and the next sync will not undo it.
- Source column — green pill means it came from Connecteam, amber means someone here fixed it.
- Edit button on each row opens a form. Type the new value, write a short reason (4 characters minimum), save.
- Overrides tab lists every fixed row. If Connecteam later changes that number, you'll see the difference and can revert if needed.
Audit Log: who did what
One single, permanent record of every change made on the dashboard — sign-ins, edits, reverts, invites, role changes, sync runs.
- Every row shows who, when, what changed, and the reason they gave.
- Filter by person, action type, or date. Click Inspect to see the before/after values.
- If something looks wrong, click Revoke or Revert right on the row to roll it back.
Reasons are now required for edits
When you edit a daily entry or revert one, you have to write a short reason. It saves to the audit log. So if anyone later asks "why did this number change?", the answer is right there next to the change.
Sign-ins are tracked
Each time you sign in, the audit log records it. One entry per browser session. Closing the tab and signing back in counts as a new session.
One admin tier
The old two-tier admin model is gone. There is now only one admin role: RadiCare Admin. Full access to everything — data, sync, users, audit log, role grants and revokes. No extra checkbox, no separate tier. The only thing you still can't do: revoke your own role. Ask another admin.
Going forward
Whenever we ship something new, this popup re-appears once with the latest notes. You can also re-open it any time from the What's New button at the bottom of the sidebar.